FAQ
Frequently Asked Questions
Quick answers about XILO’s mobile detailing process, what to expect, and how booking works.
Do I need to provide water or power?
No. We bring our own water supply and power — no hookups needed.
How long does a detail take?
It depends on the package, vehicle size, and condition. Most appointments range from 1.5–4 hours. You’ll see an estimate during booking.
Do you detail apartments and office garages?
Yes. As long as we can safely access the vehicle and work area, we can detail at apartments, offices, and covered garages.
What should I do before you arrive?
Remove valuables, note any concerns (stains, odors, scratches), and ensure we can access the vehicle. We handle the rest.
Can you remove scratches or swirls?
We offer swirl removal and scratch reduction as quoted add-ons depending on paint condition and expectations.
Do you offer gift cards?
Yes — visit our Gift Cards page to send a digital gift instantly.